Privacy Policy

Welcome to SocialCheck ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a safe and secure user experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Introduction

By accessing or using SocialCheck, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: Email address, password, and other information you provide when creating an account
• Instagram Information: Instagram usernames and following lists that you explicitly submit for analysis
• Payment Information: When you make a purchase, payment information is processed by our payment processor (Stripe) and we do not store complete payment information
• Communications: Information provided in any communications with us, including customer support inquiries

2.2 Information Automatically Collected

We and our third-party service providers may automatically collect certain information about your device and how you interact with our Service, including:

• Device Information: Browser type, operating system, mobile device identifiers, hardware model, device settings, and software information
• Usage Data: How you interact with our Service, including pages visited, features used, actions taken, time spent on pages, and navigation paths
• IP Address: May be used to approximate your location and for security purposes
• Log Data: Server logs, error reports, and performance data

2.3 Tracking Technologies

We use various tracking technologies to collect and store information, including:

• Microsoft Clarity analytics
• Google Analytics and Google Ads
• TikTok Pixel
• Cookies and similar technologies (web beacons, pixels, and local storage)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Analyze Instagram following lists to generate compatibility insights
• Store analysis results for 24 hours to allow you to access them
• Send service-related notices and promotional messages
• Monitor and analyze usage trends and user engagement
• Detect, prevent, and address technical issues, fraud, and security breaches
• Personalize your experience and deliver content relevant to your interests
• Comply with legal obligations and enforce our terms of service
• Respond to your comments, questions, and requests

4. Data Retention

• Analysis results are automatically deleted after 24 hours
• Account information is retained until you delete your account or request its deletion
• We may retain certain information as required by law or for legitimate business purposes
• Anonymized and aggregated data may be retained indefinitely for analytical purposes

5. Disclosure of Your Information

We may share information in the following circumstances:

• With third-party service providers who perform services on our behalf (analytics providers, payment processors)
• To comply with legal obligations, enforce our terms, or respond to legal requests
• In connection with a business transaction such as a merger, acquisition, or sale of assets
• To protect against harm to the rights, property, or safety of SocialCheck, our users, or the public
• With your consent or at your direction

5.1 Third-Party Service Providers

We use the following third-party service providers:

• Microsoft Clarity for analytics
• Google Analytics and Google Ads for analytics and advertising
• TikTok Pixel for advertising measurement
• Stripe for payment processing

6. Interest-Based Ads

We may share your Personal Information with advertisers and other third parties who may use it for advertising purposes, including to serve targeted advertising on unaffiliated third-party sites. These companies may use cookies, pixels, or other technologies to collect information about your browsing activities over time and across different websites.

To opt out of these types of ads, please visit the Network Advertising Initiative (NAI) for information about how to opt-out of interest-based advertising by their members. See http://www.networkadvertising.org/choices/ for general information about the NAI and http://www.networkadvertising.org/managing/opt_out.asp for the opt-out page. You may also visit http://www.aboutads.info/choices/ to learn about interest-based advertising and how to opt-out from online behavioral ads served by some or all participating companies.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

7. Your Rights and Choices

All users, regardless of location, have the following rights regarding their personal information:

1. The right to access and obtain a copy of your personal information
2. The right to request deletion of your personal information
3. The right to correct inaccurate personal information
4. The right to opt-out of the sale of your personal information
5. The right to opt-out of certain sharing practices
6. The right to object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7.1 Metrics for Privacy Requests

In compliance with applicable privacy laws, we maintain records of consumer requests made under privacy laws and our responses to those requests. We compile the following metrics regarding data subject requests we receive:

• Number of requests to know received, complied with in whole or in part, and denied
• Number of requests to delete received, complied with in whole or in part, and denied
• Number of requests to opt-out received, complied with in whole or in part, and denied
• Median number of days within which we substantively responded to requests to know, delete, and opt-out

These metrics are compiled and updated annually and can be requested by contacting us at hello@social-check.com.

7.2 Email Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

8. Children's Privacy

SocialCheck is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us at hello@social-check.com.

9. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive personal information
• Secure socket layer (SSL) technology to transmit sensitive information
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on security practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing information online.

10. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Our notification procedures include:

• Timely notification (within legally required timeframes)
• Clear description of the nature of the breach
• Types of personal information affected
• Measures taken to address the breach
• Recommendations for protecting yourself from potential harm
• Contact information for further inquiries

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to how we treat our users' personal information, we will notify you through a notice on this website or by email. Your continued use of the Service after we make changes is deemed acceptance of those changes.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising their CCPA rights

California residents may also request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at hello@social-check.com.

California residents under 18 years of age may also request the removal of content or information they have publicly posted by contacting us at hello@social-check.com.

13. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain personal information to third parties. Nevada law defines "sale" more narrowly than the CCPA, limiting it to the exchange of personal information for monetary consideration for the third party to license or sell the personal information to additional parties.

If you are a Nevada resident and wish to exercise your right to opt out of the sale of your covered information, you may submit a request to hello@social-check.com. Please include "Nevada Privacy Rights" in the subject line of your message.

14. International Users

While our service is currently intended for users in the United States, we may expand to other regions in the future. If you access our Service from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States.

15. Additional Information for Residents of California, Virginia, Connecticut, Utah, Colorado, Texas, Delaware, and Oregon

15.1 Your State-Specific Rights and Choices

Residents of these states may have specific rights regarding their personal information, including:

1. Request to Know: A request that a business disclose personal information that it has collected about the consumer.
2. Request to Delete: A request that a business delete personal information about the consumer.
3. Request to Correct: A request that a business correct inaccurate personal information that it maintains about you.
4. Request to Opt-Out: A request that a business not sell the consumer's personal information to third parties.

15.2 How to Exercise Your State-Specific Rights

You may submit requests by emailing hello@social-check.com with the subject line "Privacy Rights Request". We will respond to verifiable consumer requests within the timeframe required by applicable law (typically 45 days, with a potential 45-day extension when reasonably necessary).

15.3 Verification Process

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. For security purposes, we will require you to verify your identity using information we already maintain about you. The verification steps may include:

• Confirming the email address associated with your account
• Answering security questions
• Providing additional identifying information when necessary

15.4 Non-Discrimination

You have the right not to be discriminated against for exercising any of your privacy rights. We will not:

• Deny you goods or services
• Charge you different prices or rates for goods or services
• Provide you a different level or quality of goods or services
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

15.5 Detailed Rights for Residents of Specific States

Subject to applicable law, if you are a resident of California, Virginia, Connecticut, Utah, Colorado, Texas, Delaware, or Oregon, you may have the following rights:

1. To Know and Access: You may obtain a copy of the specific pieces of Personal Information we have collected about you.
2. Deletion: You may request that SocialCheck delete your Personal Information. This right may be limited to the extent that SocialCheck is permitted or required by applicable law to retain information.
3. Opt-Out of "Sale" and Certain Sharing Practices: You have the right to opt-out of certain information sharing practices with third parties who do not act as our service providers.
4. Correction: You may request the correction of inaccurate Personal Information that we may have on file about you.
5. Obtain additional details regarding SocialCheck's information practices: You may have the right to request disclosures regarding SocialCheck's information practices.

15.6 "Do Not Track" / "Global Privacy Control"

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Additionally, some browsers or plug-ins use a "Global Privacy Control" ("GPC"), which you can learn more about at https://globalprivacycontrol.org/. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. However, if our site detects a GPC signal from your device, we will interpret it as either a Do Not Sell request or a request to limit the sale or sharing of personal information for targeted advertising depending on the law applicable to your jurisdiction.

15.7 Verification and Appeal Process

We are required by law to take reasonable steps to verify your identity prior to responding to your request. Please note that your exercise of these rights is subject to certain exemptions to safeguard the public interest and our interests. If we are unable to process your request via you authenticating yourself on the Site, we may verify your request by asking for information sufficient to confirm your identity, such as your name, email address, and phone number. Requests to exercise these rights may be granted in whole, in part, or not at all, depending on the scope and nature of the request and as permitted by applicable law.

If you are a resident of Colorado, Virginia, Connecticut, Texas, Delaware, or Oregon, you have the right to appeal a request we deny when we have verified your identity and still decline to honor your request. The process for that appeal will be sent to you separately if your request is denied.

15.8 Authorized Agent

Depending on where you live, you may have the right to use an authorized agent on your behalf to exercise a privacy right discussed above. If you are an authorized agent acting on behalf of a user to communicate with us or to exercise a privacy right discussed above, you must be able to demonstrate that you have the requisite authorization to act on behalf of the user.

Such requests must include a written authorization from the consumer that includes the consumer's full name, address, telephone number and valid email address used by the consumer to interact with SocialCheck that is signed by the consumer and clearly bestows upon the agent the proper authority. Alternatively, an acting agent can provide a valid power of attorney signed by the consumer on the agent's behalf and a valid email address used by the consumer to interact with SocialCheck.

15.9 Shine the Light Disclosure

California residents are entitled to ask us for a notice that identifies the categories of Personal Information that we share with our affiliates and/or third parties for marketing purposes, and provides contact information for such affiliates and/or third parties. If you are a California resident and would like this information, please submit a written request to us using the contact information below.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@social-check.com

17. Additional Information

17.1 Changes to Your Personal Information

If your personal information changes, you may correct, update, or delete it by making the change in your account settings or by contacting us at hello@social-check.com.

17.2 Third-Party Links and Services

Our Service may contain links to third-party websites and services that are not owned or controlled by SocialCheck. We are not responsible for the privacy practices or the content of any third-party websites or services. We encourage you to read the privacy policies of those websites and services.

17.3 Business Transfers

If SocialCheck is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

By using SocialCheck, you acknowledge that you have read and understood this Privacy Policy.